A family is speaking out after an emergency call box at Orlando International Airport (MCO) malfunctioned while their 13-year-old son experienced a serious medical episode. Chris Byers, who suffers from Hypo Plastic Right Heart Syndrome, was walking through the airport when he began experiencing chest pains. His father, also named Chris Byers, spotted a nearby "Code Blue" emergency communication device, hoping to quickly summon help. Tragically, the device was broken.
"The red light flashed, but no one came on the speaker," the father recounted. "So, then I was getting worried. It wasn't working." Frustrated and increasingly concerned for his son's well-being, Byers sought assistance from an airport worker. The worker contacted her manager, who then called for help. However, a harrowing 30 minutes elapsed between the onset of Chris's medical emergency and the arrival of first responders.
"If this was, you know, a problem that was worse than it was, you know, my son would be dead," the father stated, visibly shaken. "I mean, let's just be honest, they wouldn't have come in time."
What is Code Blue?
MCO officials have stated that they are investigating the incident. The family is now urging the Greater Orlando Aviation Authority to conduct more thorough inspections of emergency equipment to prevent similar incidents from occurring in the future. They emphasize the critical importance of ensuring that these life-saving devices are fully functional and readily available to those in need.
This incident raises serious questions about the reliability of emergency response systems at MCO and the potential consequences of equipment failure. Passengers rely on these systems in times of crisis, and their proper functioning is paramount to ensuring safety and well-being.
Family Demands Action
The Byers family hopes that by sharing their story, they can raise awareness about the importance of regular maintenance and inspection of emergency equipment at airports and other public spaces. They are determined to prevent other families from experiencing the same terrifying ordeal.
- Airport emergency call box fails during teen's medical scare.
- Family waited 30 minutes for help due to broken device.
- Teen has a heart condition.
- Family demands better inspections.